TERMS OF WEBSITE USE

Welcome to the [Packpeer LTD]'s privacy notice.

This privacy notice provides information on how [Packpeer LTD] collects and processes your personal data when you visit our website to sign up for a newsletter, purchase a product or service.

It is important that you read this privacy notice together with our website privacy policy which contains more detailed information about our data processing and can be accessed here.

Important information and who we are

Packpeer LTD is the controller and responsible for your personal data.

Contact details

• Full name of legal entity: Packpeer LTD
• Name or title of Packpeer LTD
• Email address: [hello@packpeer.com]
• Company Number: 16045259
• Registered office address: Office 102, 9 Brewers Lane, Richmond, Surrey, England, TW9 1HH

1. The data we collect about you

We may collect, use, store and transfer different kinds of personal data about you as follows:

• Identity Data.
• Contact Data.
• Financial Data.
• Transaction Data.
• Technical Data.
• Profile Data.
• Usage Data.
• Marketing and Communications Data.

We explain these categories of data here:

_ga, _gid (Google Analytics)

Used to collect anonymous information about how visitors use our website — pages visited, time spent, and traffic sources. Helps improve website performance and usability.

2. How we use your personal data

We will only use your personal data for the purpose for which we collected it which include the following:

• To register you as a new customer.
• To process and deliver your order.
• To manage your relationship with us.
• To enable you to participate in a prize draw, competition or complete a survey.
• To improve our website, products/services, marketing or customer relationships.
• To recommend products or services which may be of interest to you.

3. How we share your personal data

We may share your personal data [within the group / with external third parties]. More detail can be found here: We may share your personal data with trusted third-party service providers that help us operate our business and deliver our services effectively. These include:

• Website hosting and IT infrastructure providers (e.g. Amazon Web Services, Cloudflare) — to securely host and maintain our website.
• Payment processing partners (e.g. Stripe, PayPal) — to process payments when you place an order.
• Email marketing and CRM platforms (e.g. HubSpot, Mailchimp) — to manage customer communication and newsletters.
• Analytics and performance tracking tools (e.g. Google Analytics, Hotjar, LinkedIn Insight Tag) — to understand website usage and improve customer experience.
• Advertising networks and remarketing partners (e.g. Google Ads, Meta Ads) — to deliver relevant ads based on your preferences.
• Professional advisors (e.g. accountants, auditors, legal advisors) — to comply with legal or regulatory obligations.

4. International transfers

We may transfer, store and process your personal data outside the UK. More detail can be found here

5. Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time to the Information Commissioner's Office, the UK regulator for data protection issues (www.ico.org.uk).

6. Further details

If you are looking for more information on how we process your personal data including on data security, data retention and lawful processing bases, please access our website privacy policy.

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PRIVACY NOTICE (SHORT-FORM)

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This document is intended to serve as general guidance only and does not constitute legal advice. The application and impact of laws can vary widely based on the specific facts involved.

This document should not be used as a substitute for consultation with professional legal or other competent advisers. Before making any decision or taking any action, you should consult a Markel Law professional. In no circumstances will Markel Law LLP, or any company within the Markel Group be liable for any decision made or action taken in reliance on the information contained within this document or for any consequential, special or similar damages, even if advised of the possibility of such damages.